The Future of Public Forms: Use What’s Included, Build, or Buy?

When it comes to collecting data through Microsoft 365, most organizations run into a major limitation: native tools like Microsoft Forms and Power Apps don’t provide true public access without complex licensing or workarounds. That’s where the forms decision gets tricky: should you rely on what’s included, build something custom, or buy a specialized solution?

In this joint webinar, co-hosted by Smarter Consulting and SnapOn Software, we’ll explore the full spectrum of options with a focus on public-facing forms. Moderator Christian Buckley will lead a discussion with Sharon Weaver (CEO, Smarter Consulting) and Peter Baddeley (Director of GTM Sales and Client Solutions, SnapOn) as they walk through out-of-the-box Microsoft Forms and List Forms, highlight where custom Power Platform solutions shine, and demonstrate how SnapOn’s Public Forms and Workflow extend Microsoft 365 without the usual hurdles.

You’ll see practical demos, learn how to address common external data collection challenges, and gain a clear framework for deciding when to use built-in capabilities, when to build, and when to buy.

Benefits of Attending:

• See What’s Possible: Explore the strengths and limits of Microsoft Forms and List Forms out of the box.
• Understand the Gaps: Learn why true public access is missing from native tools, and what that means for your org.
• Build vs. Buy: Compare the tradeoffs of custom Power Platform solutions versus adopting SnapOn Public Forms & Workflow.
• Actionable Guidance: Leave with a decision framework for choosing the right approach to fit your needs.