Strategic Partnership with IOZ Powers Microsoft 365 Provisioning for Swiss SMEs
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1Challenges
About IOZ
Based in Sursee, near Lucerne, IOZ is a Swiss IT consultancy committed to helping small and mid-sized businesses unlock the full potential of Microsoft 365. With a team of 25 professionals, IOZ specializes in enhancing collaboration, workflows, compliance, and productivity through services such as SharePoint, Microsoft Teams, and the broader Office 365 suite.
The Challenge: Cloud Adoption Meets Governance Gaps
Switzerland is globally known for its strict standards on security and data privacy, and many local businesses were previously hesitant to migrate to the cloud, preferring on-premise systems. But with the onset of the COVID-19 pandemic, IOZ’s clients were forced to pivot quickly to remote work and cloud-based tools—primarily Microsoft Teams.
“Suddenly, customers were adopting Microsoft Teams without clear processes, governance, or user training,” explains Sandro Ineichen, Microsoft 365 Consultant at IOZ.
This rapid rollout resulted in:
- A surge in duplicate Teams and Channels
- Uncontrolled Office 365 workspace creation
- Rising demand for non-group connected SharePoint sites for external contract management
Most of IOZ’s clients had small or even non-existent IT teams. The lack of centralized provisioning tools created chaos and overwhelmed IT admins—where they existed at all.
2Solution
To resolve these growing governance and provisioning challenges, IOZ partnered with SnapOn Software, adopting its Enterprise Provisioning & Governance Solution.
“SnapOn Software offered everything we needed—governance, flexibility, and fast deployment,” Sandro notes. “It was the only tool that could help us manage the SharePoint issue for our client while giving broader Teams provisioning control across our customer base.”
With SnapOn Software:
- Customers can create Teams and SharePoint sites using standardized templates
- Delegated permissions keep IT in control while empowering users
- Non-group connected SharePoint sites can be created on demand for secure external collaboration
- IT overhead is reduced while maintaining full governance and lifecycle control
3Results
Key Benefits of Partnering with SnapOn Software
Features and Benefits:
- Quick deployment: Ideal for customers transitioning quickly during pandemic restrictions
- Simple configuration: Usable by end-users with minimal training or IT intervention
- Delegated provisioning model: Prevents IT sprawl without removing user autonomy
- Fixed, transparent pricing: Cost-effective for small and mid-sized businesses
- SharePoint & Teams integration: Supports multiple use cases from internal collaboration to vendor portals
“Our customers can create what they need—Teams or SharePoint sites—without flooding IT with support tickets. The whole process is smooth and secure.”
Why SnapOn Software Stood Out
- Flexible, fast-to-implement governance solution
- Designed specifically for Microsoft 365 provisioning needs
- Supports both group-connected and standalone SharePoint sites
- Scales well for small and medium-sized enterprises (SMEs)
- Backed by responsive, hands-on support
“The support from SnapOn Software has been phenomenal. Our questions are resolved quickly, and our clients love how easy it is to use,” adds Sandro.
Looking Ahead
Due to the positive outcomes of the partnership, IOZ now offers SnapOn Software as a standard solution to all its clients. It's become a critical component in helping Swiss businesses manage secure, compliant collaboration across Microsoft 365.
“SnapOn Software is the perfect mix of power, security, and affordability—an ideal fit for our customers. We’re proud to recommend it,” concludes Sandro.
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